Patio Hostel
sk
Patio Hostel
  • Patio Hostel
  • Patio Hostel
  • Patio Hostel
장영웅
"좋은 기억 있음. 자전거 빌릴 수 있어서 재밌게 여행했음."
dk daniel
"Preisleistung Ok. Personal sehr nett. Die Zimmer sind sehr groß und gut aufgeteilt (Familien Suite) Standort ist direkt in der Stadt alles zu Fus leicht erreichbar."
Alex Bohdan
"Хороший хостел за свои деньги. Номера чистые и опрятные. Персонал приветливый. На всех этажах хороший интернет. Посетителям нужно учитывать что берут наличностью депозит за ключ в размере 10€ ."
Hristo Vladimirov
"Price-quality is good, great location near the historical center, good service overall, well maintained."
Bianca Marques
"The staff is quite friendly, the hostel was clean and I had a nice time there! Anna, one of the people who work there, is really sweet and made everybody at the bar have some fun. :)"
Felipe Guzman
"Muy buen hostal. Está muy bien ubicado, por lo que puedes llegar caminando a casi cualquier punto de interés. Con lavandería, cocina y bar"
Fruzsina Vadaszi
"I highly recommand this place. It has everything you need. Kind receptionists."
Julián Lukáčik
"Svojou cenou a kvalitou je to to najlepšie čo môžte v centre Bratislavy nájsť"
Nicolas Schnaiker
"Gutes Hostel. Nicht allzu extravagante sehr schlicht in einem Hinterhof. Mit einem internen Außenbereich und integrierter Hostel Bar. Für 2-3 Tage aber mega ausreichend. Den Preis von 7-10€ für ein 4-6 Zimmer sollte man noch positiv Hervorheben."
May D.
"El mejor hostel de Bratislava. Cerca del centro, barato y cubre todas las necesidades. Cocina grande, lavandería e incluso un bar dentro!"
anu somisetty
"Affordable and very good hospitality. Clean and tidy. Locker facility for luggage in the rooms is also available. Alcoholic and non-alcoholic drinks are served for free during hostel party. We played games like chess, table football etc. too"
Paco Reyes
"Hostel muy bien ubicado, muy limpio, tiene lavadoras, secadoras y tendederos lo cual le da un +, tiene bar en la planta de abajo que abre de 17 a 00 y esta muy bien para relacionarse con la gente del hostel. Nuestra experiencia fue buena!"
Ibrahim Yousef
"It's better than expected, definitely recommend it"
Abubakar Hameed
"It was nice and clean place to stay. They even offered a welcome drink to all guests. They also had common area to play diffrent games."
Magdi Potros
"Good location near city center, nice kitchen, free PC to use, free washing machine, pub downstairs, good vipes, I recommend it!"
Hannah Newberry
"For the price this Hostel is brilliant! The volunteers (staff) are all friendly and willing to help. The bar is cheap and a great way to meet people, if you join in with the games you get a free pint! The beds are comfy, everywhere is clean, well equipped kitchen and washroom. I would stay here again."
Marián Ambrozy
"ubytovňa je skromnejšia, záchody aj sprchy na chodbe, ceny by mohli byť o niečo nižšie. Oceňujem jeden drink na účet podniku pre hostí."
Elena Mas forteza
"Hostal perfecto en la preciosa ciudad de bratislava."
Pavol Polacek
"Skvelé miesto, príjemná recepčná, čisté izby, teplá voda, uteráky,fungujúci výťah, bezproblémové parkovanie. Ako keby ste neboli v blave, tá je a keď výjdeš z podjazdu. Super odporúčam."
Lili Leschi
"Such a great stay at patio hostel! The rooms are nice, everything is clean. The staff were extremely friendly and welcoming. Luan and Clara were the most amazing staff! Those two really changed the atmosphere of the hostel and made for some great memories. Would love to come back again!"
Acqua5099
"Ottimo ostello, zona centrale figo il bar e la Common room. L-1 amazing worker there too"
nikola mihinjač
"We came in the hostel for this duration and hostel staff was good and polite. Also sarthak rajora created the good vibes to makes us comfortable and welcomed Also shout out to the bartender Kristina for making us laugh and having a blast with her!! Cheers Patio!!"
Megan Moore
"Luan and Clara were great. They really took care of us during our stay and went above and beyond. They even made sure we had somewhere local and fun to go after the bar was closed and showed us around. Super sweet. Affordable hostel too and a great place to meet a bunch of people."
theo mergez
"Amazing hostel, vert nice, clean, friendly reception and well located. Pub downstairs with events, washing machines lot of facilities and amazing atmosphere. I can only recommend, thank you for the good time"
Fabian Blanco
"I loved it! This hostel is alive, there's a magical vibe. They offer everything you need, even free self service laundry. The bar is amazing! The guy Thierry did a great job at hosting the drinking games. 1000% recommended. The had a great time. I'm looking forward to go back."
Rocio R.
"Un hostel completo, económico y bien ubicado. Lo recomiendo"
Zuzana Kuljovská
"Výborná cena a výkon."
Fernando Merino
"Bien situado, al lado del centro, tranquilo. Literas bien y baño muy bien."
Штонда Олексій
"Велика , простора кімната. Чисто. Привітливий і вічливий персонал."
Ludovica Morricone
"Great hostel, nice people, rooms clean. I recommend. Good position. Great prices."
POLITIKA OCHRANY SÚKROMIA

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Information about the processing of personal data

Who is the administrator of personal data of Smart Hotels&Hostels guests?

The administrator of personal data of the Smart Hotels&Hostels network is SH&H sp. z o.o. sp. k. with a registered office at ul. Dietla 58, 31-039 Kraków, entered into the Register of Entrepreneurs of the National Court Register under No. 0000639868, NIP: 6792659490, REGON: 357423617 (hereinafter `We`).

How can you contact us regarding the processing of personal data?

In all matters relating to the processing of personal data, you can contact us:

  • by post: ul. Wielopole 16/8, 31-072 Kraków
  • by e-mail: biuro@shh.travel
  • by phone: +48 12 422 32 58

What are the purposes of processing personal data of Smart Hotels&Hostels guests by us?

The purpose for which we process personal data is:

  • the need to take steps to conclude a contract - activities aimed at booking an accommodation - and the conclusion and performance of a contract for the provision of accommodation services,
  • we have made possible claims in connection with the damage caused by us by the Guest or defending against the Guest`s claims towards us,
  • documenting the performance of the service for tax purposes,
  • providing the highest quality services for guests,
  • answering a question submitted by the Guest,
  • promoting your own brand by running a company profile on social media,
  • providing marketing services consisting in sending marketing information and offers to the Guest about their products and services by telephone or e-mail - only in the case of consent,
  • filling in the guest satisfaction survey with a given hostel or hotel - only in case of consent,
  • ensuring the safety of persons and property by monitoring video monitoring in the Smart Hotels&Hostels network facilities.

What is the legal basis for the processing of personal data?

The legal basis for processing the personal data of the Guest obtained by us is:

  • the need to undertake activities aimed at concluding the contract, conclusion and implementation of the contract for the provision of accommodation services,
  • fulfillment of the legal obligation - in the scope of documenting the service due to tax regulations;
  • our legitimate interest - in the scope of protection against claims, pursuing claims, conducting video monitoring, ensuring the highest quality of services provided, promoting your own brand in social media,
  • consent of the Guest - in the scope of marketing activities, submission of inquiries, guest satisfaction test. Consent may be withdrawn at any time. Withdrawal of consent does not affect the validity of the processing that took place prior to withdrawal of consent.

Who can receive personal data?

We provide personal data to the following categories of entities:
  • Companies providing IT services and providing IT software,
  • Companies and other subcontractors whose services the company uses to provide accommodation services,
  • Accounting firms providing accounting services,
  • Companies providing non-cash payment services to process payments,
  • Transport and taxi companies in case of transport or courier delivery by the Guest,
  • Legal firms (law offices) providing legal advisory services and legal representation of disputes,
  • Other entities cooperating with us from the tourism industry in order to perform services ordered through SH & H.

How long will we store your personal information?

Personal data obtained in connection with the concluded contract for the provision of accommodation services will be processed during the period of limitation of tax claims or civil claims of ours or guests, whichever comes later, obtained on the basis of consent for marketing purposes will be processed during the period of validity of consent for purposes marketing, acquired in connection with the video monitoring will be processed for a month from the date of fixation, and then they will be permanently removed.

What are the rights of a visitor in relation to the processing of personal data?

Each guest has the right to access personal data, rectify, delete or limit processing. In addition, each guest has the right to object to the processing. The exercise of rights is possible through the mailing or electronic contact given above in this information.

Is it possible to file a complaint regarding the processing of personal data?

Yes, every Guest has the right to lodge a complaint to the supervisory body, which is the President of the Office for Personal Data Protection in Warsaw.

Will the Smart Hotels&Hostels network transfer personal data outside the EEA?

No, we will not transfer your personal information outside of the EEA.

Is the provision of personal data a contractual or statutory requirement?

Providing personal data in the name and surname, document number, e-mail address, in the case of online reservations, contact number, is necessary to conclude a contract for the provision of accommodation services. Failure to provide personal data will make it impossible to conclude such a contract. In the remaining scope, providing additional personal data is voluntary.

Are automated decisions based on personal data, including profiling?

No. We do not make automated decisions based on personal data, including profiling.

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